Hi guys looking for some advice for some problems I am experiencing with my Tesco Hudl 2. I was directed here by a friend of my mothers, so I am new here. I have searched and searched for a possible solution and haven't had any luck however I sincerely apologise if this question has already been asked.
So onto my problem I have a roughly 2 year old Hudl, other than the current problem it is in good condition, never been out the case or dropped and I haven't rooted it. This is the first problem I have had. A few months ago a friend was using it and despite me telling her not to, she played some Facebook games on it. After that it started coming up with crash reports and error messages and within a few hours was switching itself off. I had a quick search for some help at the time but as I have very little experience with android devices and couldn't find any kind of help I switched it off and left it at that. I realise now being switched off for that few months may not have helped.
Yesterday I tried switching it on to see if I could get it working, on switching it on with a full charge, it goes as far as the powered by android logo, sits for a minute, switches off and then tries again. I have attempted to perform a reset using the power button only, this done nothing.
I also attempted to bring up the Android system recovery menu using the power and volume up buttons. This brought up and error message stating that the 'efi hard drive boot failed', the next error message was 'no bootable device, hit any key' '[ok]', from here I can do nothing. The touch screen and the volume buttons are unresponsive.
Holding the power button eventually powers off the device.
I know this means that my boot partition is corrupted as I have previously performed boot partition fixes on a pc when a Linux clean install went haywire but I have very limited Android experience. The advice I received was that I have to factory reset the device and install a new copy of my boot partition, using abd on my laptop and to come here to XDA-developers forum for help with the process. I am using a windows 7 laptop currently. To be honest I don't know where to start and any advice would be hugely appreciated! Thanks in advance and sorry about length!
So onto my problem I have a roughly 2 year old Hudl, other than the current problem it is in good condition, never been out the case or dropped and I haven't rooted it. This is the first problem I have had. A few months ago a friend was using it and despite me telling her not to, she played some Facebook games on it. After that it started coming up with crash reports and error messages and within a few hours was switching itself off. I had a quick search for some help at the time but as I have very little experience with android devices and couldn't find any kind of help I switched it off and left it at that. I realise now being switched off for that few months may not have helped.
Yesterday I tried switching it on to see if I could get it working, on switching it on with a full charge, it goes as far as the powered by android logo, sits for a minute, switches off and then tries again. I have attempted to perform a reset using the power button only, this done nothing.
I also attempted to bring up the Android system recovery menu using the power and volume up buttons. This brought up and error message stating that the 'efi hard drive boot failed', the next error message was 'no bootable device, hit any key' '[ok]', from here I can do nothing. The touch screen and the volume buttons are unresponsive.
Holding the power button eventually powers off the device.
I know this means that my boot partition is corrupted as I have previously performed boot partition fixes on a pc when a Linux clean install went haywire but I have very limited Android experience. The advice I received was that I have to factory reset the device and install a new copy of my boot partition, using abd on my laptop and to come here to XDA-developers forum for help with the process. I am using a windows 7 laptop currently. To be honest I don't know where to start and any advice would be hugely appreciated! Thanks in advance and sorry about length!
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