Hello!
I just changed my handset but I am unable to restore the chats in my new handset!
I have tried both the ways -
1.) Making a backup on google drive and then by using the same mobile no. & email id, tried to restore it on the new handset but of no use.. Initially, it displays - Recovering.. But, at the end it displays an error - Whatsapp couldn't recover any of your messages.
2.) Taking a local backup on the internal memory of my previous phone and copying that file onto the new phone's internal memory and then installing whatsapp. But, this method also didn't work. I get the same error - Whatsapp couldn't recover any of your messages.
I tried recovering on my friend's handset just for trial but the same error pops up, don't know what is the issue..
Pls. let me know the solution of recovering the messages as it's very important for me..
Thanks!
I just changed my handset but I am unable to restore the chats in my new handset!
I have tried both the ways -
1.) Making a backup on google drive and then by using the same mobile no. & email id, tried to restore it on the new handset but of no use.. Initially, it displays - Recovering.. But, at the end it displays an error - Whatsapp couldn't recover any of your messages.
2.) Taking a local backup on the internal memory of my previous phone and copying that file onto the new phone's internal memory and then installing whatsapp. But, this method also didn't work. I get the same error - Whatsapp couldn't recover any of your messages.
I tried recovering on my friend's handset just for trial but the same error pops up, don't know what is the issue..
Pls. let me know the solution of recovering the messages as it's very important for me..
Thanks!
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